Everybody wants this seemingly elusive object, embedded in every product and service they sell. So most companys (including ours) have a 'quality policy'. These are usually cryptic, broad, and all encompassing statements that breifly describe how acompany will behave with respect to quality. (In reality, these statements describe how a company would behave in a Utopian society. But you can't have you cake and leave it out in the rain to, right?)

But I've recently discovered that the Borg have a Quality Policy. (Yes. The guys from star trek.) And oddly enough, it bears a striking resemblance to ours. Allow me to illuminate...

Zebra's Statement of Quality Policy

The Borg's Statement of Quality Policy

Our standard of perfomance is zero defects. We will achieve this standard through a system of defect prevention and the process of continuous improvement.

We are dedicated to understand fully the needs and expectations of both our internal and external
customers.

We will always conform to the requirments established to meet those needs and expectations.

We will provide exceptional customer service and deliver products and services with outstanding value to our customer on time every time.

Our standard of perfomance is zero defects. Imperfections shall be punished with the constant threat of having your department vaporized. We will achieve this standard through a system of defect hiding and the process of continuously assimalating new companies.

We are dedicated to understand fully the needs and expectations of both our internal and external
customers. However, customer needs and expectations are irrelivant.

You will always conform to the requirments established to meet those needs and expectations...
Resistance if futile!

We will provide exceptional customer service and deliver products and services with outstanding value to our customer on time every time. Once lulled into a false security, they will be assimilated!