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(801) 571-3810

Thomas J. Hood
9865 So.  475 E.
Sandy, UT  84070

ThreeHoods@worldnet.att.net


QUALIFICATION SUMMARY/CAREER OBJECTIVE
Seeking Quality Assurance position working with innovative software and hardware on Linux/Unix, Windows, Novell, or Internet based platform.  Experience working solo and in a team environment.

Skills:

  • Quality Assurance Process
  • Software Development Life Cycle
  • Windows 2000/NT/9x; DOS; Linux/Unix (BSD); Novell
  • Proficient with computer hardware
  • Network design and configuration
  • Excellent understanding of raw network data, security, structuring, and addressing
  • Experienced with databases and ODBC
  • Test environment design and setup
  • Testing Databases: ClearQuest (Rational), PVCS Tracker (Merant), Track Record (Numega)
  • Source Safes: Clear Quest (Rational), PVCS Version Manager (Merant), Visual Source Safe (MS)

WORK EXPERIENCE
Quality Assurance Engineer

Intel

2000 - Present

Create and implement a testing plan for new and existing products and set up a suitable testing environment.  Execute test plans, reporting results, and tracking a project's progress.  Work with developers and managers to identify product direction.

Quality Assurance:

  • Designed Master Test Plan and most test cases for Skykomish project.
  • Created standard build and imaging process.
  • Executed multiple regression tests in several testing environments.
  • Designed and built several mini-test labs.
  • Worked with my department to construct the Main Computer Lab and Data Center Lab.
  • Set up and tested on a variety of platforms, Windows NT, 9x/ME, 2000, Linux, and BSD.

Other Accomplishments:

  • Developed the concept of using VMware to simulate a small Data Center on a single computer.
  • Found a base memory anomaly present on many 1U Intel hardware platforms.

Quality Assurance Engineer

Franklin Covey

2000

Create and execute test cases for a rapidly changing Multimedia project with a short time-to-market.

Quality Assurance:

  • Quickly created and worked through a barrage of tests focusing on content, functionality, and HAL incompatibilities.
  • Worked with management to identify priority issues and document future features.

Other Accomplishments:

  • Identified several potential incompatibilities with various hardware/OS configurations and DirectX.
  • Solved audio anomaly with all Quick Time Presentations.

Quality Assurance Tester II

Zebra Technologies

1998-2000

Design and run test cases for a wide range of products.  Work with engineers to track product progress.  Audit documents and specifications to ensure clarity and validity.

Quality Assurance:

  • Analyzed and reviewed Product Requirements documents as well as Technical and Design Specifications.
  • Executed test cases and full regression tests, documenting all results.
  • Built and maintained a Linux box running VMware and several virtual OS installs.
  • Responsible for the setup and maintenance of the QA test lab.

Other Accomplishments:

  • Developed and launched performance benchmarking process to compare our product against competitors' and compiled research data.
  • Built an interactive Internet site allowing external access to database resources.
  • Assisted IT department in administrative duties as well as dealing with maintenance issues.

EDUCATION AND OTHER TRAINING
  • SQE Quality Tools and Methods training seminar
  • ERP Integration and installation training seminar
  • Interpersonal Communication training seminar
  • Novell Certified NetWare Administrator (CNA, 1998)

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Copyright 2001.
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